Work

Delivered,
and still running every day

Hotel & banqueting · Eastern Thailand

Room and banquet bookings, handled end to end through LINE

Brief: Bookings arrived by chat every day and were written in a notebook. Double bookings were common, and the owner had no overview until month end.
What we built: A central booking system tied to LINE OA. Guests choose dates and rooms themselves, and front-desk staff get a daily operations screen.
Outcome: Bookings from every channel are in one place, double bookings are gone, and the owner can check upcoming revenue from a phone.

LINE OA + LIFFCentral booking systemDaily operations screen

Dealer & service centre · Agricultural machinery

A customer portal for machine history, parts and repairs

Brief: Customers phoned all day asking about repairs, machine history was in paper folders, and every technician kept notes differently.
What we built: A portal where customers see machine history and repair status themselves. Technicians log work from their phones, and an AI assistant answers basic questions from a knowledge base.
Outcome: Status calls dropped noticeably, and the history of every machine can be traced from one place.

Customer portalTechnician mobile appAI assistant

Wellness & relaxation services · Bangkok

Queueing and membership for a shop that’s fully booked every day

Brief: The schedule was full but slots didn’t fit together, regulars missed benefits they had earned, and nobody knew who had stopped coming.
What we built: A booking system with a membership card inside LINE, a record of every visit, and automatic nudges to customers who haven’t been back.
Outcome: Sessions are packed more tightly, and the shop can reach lapsed customers without scrolling through chats one by one.

LINE OA + membership cardQueue bookingAutomatic reminders

By agreement with our clients we don’t disclose names or logos. The images above are illustrative screens; we’re happy to show the real systems when we talk.

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Get in touch. If you don’t need a system yet, we’ll tell you.